Be Specific
When describing your problem be as specific as possible. I can’t help without the full picture. Try to include version information, any applicable logs, things you have tried, things you have changed.
Take Action
Show that you have tried to resolve the problem yourself. Search the forums. I am not here to hold your hand. I do not work for you.
Be Respectful
This should go without saying, sadly it must be said. This should be a friendly environment. Being disrespectful will get you banned.
Be Patient
I am the sole developer of CloneDeploy. I also manage the website, forums, documentation, etc. This is not my full time job and I receive no financial compensation(aside from the occasional donation, thank you donors). I will do my best to address your issue, but I don’t have all the answers. I try to answer every post when I have some spare time in my day.